Introduction
Growth Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website growthlabs.io, use our iOS applications, or engage our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our applications.
Information We Collect
Website Visitors
When you visit our website, we may collect:
- Personal Information: Name, email address, phone number, and company information when you contact us or request services
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: Information about how you use our website, including pages viewed, time spent on pages, and navigation paths
- Marketing Data: Your preferences in receiving marketing from us and your communication preferences
iOS Applications
For iOS applications we develop for clients, we may collect:
- Anonymous Usage Data: App usage patterns, feature interactions, and performance metrics (only with user consent)
- Device Information: Device model, iOS version, unique device identifiers (anonymized)
- Crash Reports: Technical information about app crashes to improve stability
- Analytics Data: User engagement metrics to improve app performance and user experience
Important: We only collect data from iOS apps with explicit user consent, and all data is anonymized to protect user privacy.
SEO and Marketing Services
When providing SEO and marketing services, we may collect and analyze:
- Website Analytics: Traffic data, user behavior, conversion metrics
- Search Performance: Keyword rankings, search queries, click-through rates
- Competitor Data: Publicly available information about competitors for market analysis
- Customer Data: Information you provide about your customers for targeted marketing strategies
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you about services, updates, and promotional offers
- Process your transactions and manage your orders
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Comply with legal obligations and protect our rights
Cookie Policy
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to track visitors across websites for marketing purposes
- Preference Cookies: Remember your preferences and personalization choices
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Service Providers We Use:
- Google Analytics: For website traffic analysis
- Google Search Console: For SEO performance monitoring
- Apple App Analytics: For iOS app performance metrics
- Firebase: For app analytics and crash reporting (when applicable)
- Email Service Providers: For marketing communications
- Cloud Storage Providers: For secure data storage
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Secure development practices for all applications
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Website visitor data: 24 months
- Customer data: Duration of business relationship plus 7 years
- Marketing data: Until consent is withdrawn or 3 years of inactivity
- App analytics data: 12 months (anonymized)
- Technical logs: 90 days
Your Rights Under GDPR and CCPA
If you are in the European Economic Area (EEA):
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing your personal data
- Portability: Request transfer of your data to another organization
- Object: Object to our processing of your personal data
- Withdraw consent: Withdraw consent at any time where we rely on consent
If you are a California resident:
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know: Request disclosure of personal information we collect, use, and share
- Delete: Request deletion of personal information we collected
- Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
- Non-Discrimination: Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at privacy@growthlabs.io
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@growthlabs.io
- Phone: (949) 203-9339
- Address: Growth Labs, 11331 183rd St, Cerritos, CA 90703
Data Protection Officer:
For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@growthlabs.io